Designing Services Reducing operating costs and increasing passenger rates are the twin goals of service design and optimisation. Customers want services and routes to be transparent, recognisable and comprehensible. Hamburg-Consult develops transport models and prognostic procedures, develops network variations, calculates fleet sizes and characteristic curves; evaluates revenue and costs; and researches the mutual effects of connected transport systems. To do this, we rely on our comprehensive technical expertise of bus and local train systems.
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